The Fine Print


For initial appointments, you are required to fill out a health history form. It shouldn’t take more then 5 minutes. Please take that into consideration when booking a time for you treatment.



Medical care is an expensive commodity in our society and the cost is forever increasing, making this service out of reach for many Canadians. Benefits plans were set up to subsidize these costs, making various elements of health care accessible to many people. Payment for treatments are due at the time the service provided. A receipt with the registration number will be given at the time of payment. It is the client’s responsibility to keep track of your plan specifics, submissions for reimbursement and education regarding your extended health insurance coverage. We will do our best to accommodate clients without insurance or benefit coverage, allowing for a payment plan that is appropriate for both parties. This would be conditional upon the agreement of both parties. Fees are liable to change without notice.


Privacy Policy

A Massage Well Kneaded respects your right to privacy. We recognize that you have provided, and will from time to time, provide us with personal information such as your name, contact information, health information etc. In compliance with the Personal Information Protection Act (PIPA) which went into effect January 1st 2004, this business adheres to the following principles:

  • Confidentiality: Natasha Valentini, RMT, is responsible for maintaining and protecting all patient information.
  • Identifying Purpose: In all cases, information is only collected so that the appropriate care can be provided. If there are other reasons for collecting information, the purpose for which the information is collected will be clearly explained before or at the time of collection. All client information is kept for a period of 10 years, unless the client is under the age of 18, in which case information is kept 10 years from the time the client turns 18.
  • Consent: A Massage Well Kneaded requires a consent form to be signed before any treatment is to take place. If a circumstance arose that your personal information be sent to another health care provider in collaboration, your consent will be needed before any information can be transferred. Patient Access: You have the right to see your records. You may also obtain copies of your records – a fee for this service applies.

Please feel free to email your concerns to